Job Responsibilities:
1. Online customer service, which can independently complete orders and statistics of agents' orders.
2. Handle customer ions and effectively solve customer problems.
3. Check the order information and customer information to ensure the accuracy of the data.
4. Maintain and manage company customers to promote interaction and sales.
job requirements:
1. Have customer service experience on Taobao / Tmall / Paipa.
2. Be hospitable, patient, meticulous, friendly, good-tempered, and patient.
3. Skilled in using Office software; familiar with various electronic payments.
4. Have good communication skills and teamwork spirit.
5. Clear mind and quick thinking, can communicate online with multiple people at the same time, treat others with enthusiasm, and have good service awareness